Terms & Conditions
When purchasing fabric from Rocket + Trid you agree to the following terms and conditions:
Fabric that is ordered on a ‘Pre-Order’ basis is expected to arrive to Rocket + Trid 8-12 weeks after the pre-order purchasing window ends.
The digital process of printing fabric means that certain colours may differ slightly between the bases ordered (for example, the same print may be slightly different in colour on a length of cotton woven compared to a length of minky fabric.) This is due to the process of digital printing and is out of our control.
Any flaws in the fabric smaller than a 5 cent piece will not be classed as a flaw, as well as any flaw that is located within 10cm of the selvage. All measures will be taken to ensure that flaws in the printing do not occur.
If you feel your fabric has a fault that has been missed by our Quality Control Officer or is incorrect (eg. Print, base or length) please contact Rocket + Trid by email within 7 days of receiving your items so that we can rectify. You can contact us at firstname.lastname@example.org. Facebook Messenger/other social media messaging is not advised in this instance.
Refunds due to change of mind cannot be accepted.